Location: Spokane Falls Main Campus Spokane

Department: SFCC Education & Instructional Services

Salary Range: $3,203.20  - $4,300.80 (Based on a 0.80 FTE (32 hours per week))

Starting salary for this position is: $3,203.20 (Monthly)

Employees hired at the entry step of this range receive salary step advancement after six months and every 12 months thereafter. An employee hired at anything higher than the entry step of the range will have salary step advancement after 12 months and every 12 months thereafter until they reach the top of the salary range. Each salary step advancement will be approximately a 5% increase.

About Us 

Spokane Falls Community College, part of Spokane Colleges, serves 6,000 students with liberal arts/transfer and professional technical programs across a 12,302 square mile region in Eastern Washington.

Applications will be accepted until 4:00 p.m. PST on 09/30/2026. The application process will not be available after this time. To ensure consideration make sure your application is completed and submitted as soon as possible. Applications will only be accepted prior to 4:00 p.m. on the closing date.

About the ASL Lab & Instructional Support Technician (Instruction & Classroom Support Technician 2) Cyclic position, 11 months 32 hours

JOB SUMMARY

The ASL Lab & Instructional Support Technician provides specialized professional and technical support to the American Sign Language Interpreter Education (ASLIE) program at Spokane Falls Community College. Under general supervision, this position coordinates instructional support activities for the ASLIE lab and program, provides direct student support in ASL, manages course content and instructional materials and coordinates the operational, and technical functions essential to deliver across modalities.

This position requires professional fluency in American Sign Language and serves as a bilingual communication bridge between Deaf and hearing faculty, staff, and students.

As a Deaf professional and native or highly proficient ASL user, this position also serves as a daily language model, cultural resource, and mentor for students preparing to enter the interpreting profession. These language immersion and cultural competency functions are integral to interpreter education and cannot be replicated through technology or general campus support services.

DUTIES AND RESPONSIBILITIES

Lab and Student Support

• Open, monitor, and maintain the ASL Lab; ensure equipment, materials, and space are clean, organized, and ready for daily student use and faculty-directed activities. *
• Provide direct student support in the ASL Lab, including one-on-one and small-group assistance with ASL grammar, vocabulary, receptive and expressive skills, and conversation practice. *
• Serve as a daily Deaf language model and cultural resource, providing students with authentic ASL interaction and reinforcing the cultural competencies essential for future interpreters. *
• Ensure a culturally respectful, accessible, and supportive environment for deaf, hard-of-hearing, and hearing students and faculty. *

Assessment Coordination

• Coordinate all logistics for EIPA (Educational Interpreter Performance Assessment) written and performance administrations, including scheduling with proctors and building staff, room preparation, technology setup, and post-assessment equipment breakdown; manage 12–15 assessment dates per academic year. *
• Serve as program liaison with the Boys Town National Research Hospital EIPA Workshop Coordinator, managing student registration, workshop dates and deadlines, and group rate contract information. *

Program Application Support

• Coordinate the ASLIE program application process, including organizing prospective student files, distributing application and informational materials, scanning and filing completed applications, verifying applicant video links, and compiling faculty evaluation scores in program spreadsheets. *

Course and Instructional Materials Management

• Maintain, modernize, and manage the ASLIE program's collection of 1,000+ ASL-specific instructional videos; locate, organize, and update file types to ensure compatibility with Canvas and academic visual learning platforms. *
• Maintain and update master course content across 26 ASLIE courses in Canvas, ensuring a cohesive, accessible, and consistent program appearance across face-to-face, synchronous online, and asynchronous online delivery formats. *
• Ensure consistency in course content, assignments, assessments, and learning outcomes across all course sections and modalities, supporting equitable student access and preparation for national assessments and professional practice. *
• Edit, update, and maintain faculty-authored program workbooks and student instructional materials to reflect current program standards and professional practices. *
• Develop student instructional videos for specialized interpreter education software and technology used within the profession. *
• Adjust and standardize course materials to meet individual student accommodation needs in coordination with faculty and college accessibility requirements. *

Technical Support

• Provide first-line technical support and troubleshooting for Canvas, Panopto, hardware, and software issues during class sessions, special events, and program activities; ensure timely resolution to minimize disruption to instruction. *
• Problem-solve technical equipment issues and serve as liaison for the videophone system used by deaf and hearing faculty and staff. *
• Perform beginning-, mid-, and end-of-quarter equipment checks, classroom supply distribution, and whiteboard maintenance for ASLIE classrooms. *
• Set up classroom with equipment required for teaching, specific to instructor’s needs.

Bilingual Communication and Faculty Liaison

• Serve as bilingual liaison between Deaf and hearing ASLIE faculty, staff, and program partners, communicating directly in ASL to facilitate timely and effective communication without requiring interpreter services. *
• Maintain regular communication with ASLIE faculty throughout each quarter to coordinate program activities, address emerging needs, and ensure operational continuity. *

Research, Outreach, and Program Development

• Research and evaluate new programs, products, technologies, and legislative developments affecting interpreter education to support program currency and responsiveness to evolving professional standards. *
• Create and maintain promotional and recruitment materials for the ASLIE program, including flyers, videos, and informational resources for recruitment and community engagement. *

Inventory, Records, and Operations

• Maintain inventory of ASL DVDs, books, equipment, and lab supplies; process supply requests through appropriate college ordering channels. *
• Maintain program records, tracking logs, equipment check-out records, attendance sheets, and student participation data as directed by faculty. *
• Direct the work of student work-study employees as assigned.

General

• Model professional decorum and mutual respect in all personal interactions. *
• Comply with district policies, procedures and directives, state and federal regulations, orders and statutes, and collective bargaining agreements. *
• Support and advance Spokane Colleges' strategic plan and perform other related duties as assigned. *

* Indicates this is an essential duty.

COMPETENCIES

• Action Oriented
• Optimizes Work Processes
• Ensures Accountability
• Nimble Learning
• Collaborates
• Values Differences
• Communicates Effectively
• Instills Trust
• Demonstrates Self-Awareness
• Organizational Savvy
• Plans & Aligns
• Situational Adaptability

Learn more about our competencies.

MINIMUM QUALIFICATIONS

• A high school diploma, GED, or equivalent.
• Professional fluency in American Sign Language required to serve as a bilingual communication bridge between Deaf and hearing faculty, staff, and students
• Two or more years in an administrative support environment that demonstrates that the candidate meets all competency requirements for the position.
• Knowledge of or experience using computers and software functions necessary in a modern office environment, including knowledge of Microsoft Office products (especially Word and Excel), Adobe Acrobat Pro (or similar), database systems, and virtual meeting platforms.
• Demonstrated experience carrying out multiple functions and responsibilities with differing deadlines and priorities while working independently and staying organized in a fast-paced environment.
• Proven ability to understand, track, monitor, and reconcile budgets.
• Experience in maintaining confidentiality, communicating clearly, working independently, and managing time effectively.
• Experience creating an effective working environment through positive interactions with others and a recognition of the value of each individual.
• Demonstrated commitment to creating a welcoming and safe environment for students, faculty, and staff.

DESIRED QUALIFICATIONS

• Associate degree or higher.
• Three or more years of progressively responsible experience in an office or general administrative support work.
• Experience in a higher education environment.
• Experience using Student Information Systems (PeopleSoft, ctcLink) and event software (25Live).
• Supervisory skills and experience.

PHYSICAL REQUIREMENTS

• Work is performed in an office environment with frequent interruptions and background noise.
• Work is sedentary.
• Seldom move up to 25 lbs.
• Work directly with students/clients.

CONDITIONS OF EMPLOYMENT

• Cyclic schedule (11 months, 32 hours per week).
• This position is overtime eligible.
• 6-month probationary period.
• May require infrequent local or regional travel.
• Criminal background check is required.
• This position is covered under a collective bargaining agreement. Membership is optional.

Person hired must be able to provide acceptable documentation of U.S. Citizenship or lawful authorization to work in the United States. This is an absolute condition of employment. An offer of employment will not carry with it any responsibility or obligation on the part of the district to sponsor an H1-B visa. In addition, the Spokane Colleges maintain a drug-free work environment and prohibits all smoking in the college buildings and state-owned vehicles. Must be able to successfully work in and promote a multicultural work and education environment.  

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. Once an applicant is chosen for a position, they are required to complete and submit a declaration regarding sexual misconduct and investigation per state law.

Benefits Information

Medical, dental, life and long term disability insurance benefits are provided as currently administered under Public Employees Benefits Board; WA State Retirement Plan; vacation and sick leave begin to accrue at the rate of 11.33 hours vacation and 8 hours sick leave per month, upon employment. (For positions that are less than full time, leave accruals will be prorated to the percentage of the position.) This position is designated a bargaining unit position and union membership is not a condition of employment. Leave accruals and usage are governed by the WFSE collective bargaining agreement.

Public Employees Benefits Board

Additional benefits information

Required Application Materials

To qualify for consideration, applicants must meet required competencies and submit a complete application packet, which includes the following:

• Cover letter - addressing your qualifications relevant to the responsibilities of this position.
  
• Resume.
  
• References – the names, addresses, and phone numbers of three professional references.

For questions regarding a job application or the hiring process, or if you require an accommodation during the application or interview process, please contact HR at CCS.Recruiter@ccs.spokane.edu. 

Equal Opportunity Institution

Spokane Colleges provides equal opportunity in education and employment and does not discriminate on the basis of race, color, creed, religion, national origin, citizenship or immigration status, age, sex, pregnancy or related conditions, sexual orientation, gender identity or expression, marital status, genetic information, disability, veteran or military status, or use of a trained guide dog or service animal. Spokane Colleges complies with applicable federal and state civil rights laws, including Titles VI and VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, the Americans with Disabilities Act, and Washington state nondiscrimination laws.

Direct all inquiries or grievances regarding access, Title IX, ADA, equal opportunity compliance, and/or grievances to:
Frederick Davis, MA
Chief Human Resources Officer
Spokane Colleges
P.O. Box 6000, MS1004
Spokane, WA. 99217-6000
509-434-5040 / ccs.titleix@ccs.spokane.edu.