Location: Magnuson Spokane

Department: District Workforce Development

Salary Range: $74,986 - $84,765

Starting salary for this position is: $74,986 (Annually)

The salary range represents the earning potential for this position, through training, evaluations and years spent working in this position with Spokane Colleges.

About Us 

Spokane Colleges is comprised of two accredited colleges, Spokane Community College (SCC) and Spokane Falls Community College (SFCC) serving Spokane, Stevens, Whitman, Ferry, and Pend Oreille Counties, as well as portions of Lincoln County.

Both colleges are accredited by the Northwest Commission on Colleges and Universities and governed by the Washington State Board of Community and Technical Colleges.

Applications will be accepted until 4:00 p.m. PST on 11/18/2026. The application process will not be available after this time. To ensure consideration make sure your application is completed and submitted as soon as possible. Applications will only be accepted prior to 4:00 p.m. on the closing date.

About the Customized Training & Partnerships Manager

JOB SUMMARY

Under the general direction of the Vice President of Workforce Training & Continuing Education (WTCE), the Customized Training & Partnerships Manager provides leadership and oversight for employer-based training programs, contract development, revenue generation, external partnerships, training logistics, and operational compliance.

This position independently manages employer relationships, signs training agreements within delegated authority, develops proposals, directs corporate training lifecycle processes, leads adjunct instructional onboarding, and ensures fiscal accountability across WTCE's contract training portfolio.

DUTIES AND RESPONSIBILITIES

• Develop, execute, and oversee the full corporate training lifecycle, including lead generation, employer engagement, proposal development, RFP writing, budgeting, scheduling, and contract monitoring. *
• Coordinate procurement processes through systems such as Washington Electronic Business Solutions (WEBS); prepare proposals, matching-dollar documentation, invoices, and contract performance reports. *
• Serve as primary point of contact for internal and external employer partners; independently represent WTCE at employer sites, workforce councils, and business/industry meetings. *
• Independently sign employer training agreements within delegated authority and ensure compliance with state, federal, and institutional contracting requirements. *
• Develop, coordinate, and track logistics for employer-based training, including site coordination, faculty assignment, instructional scheduling, and service delivery quality. *
• Manage contract budgets, timelines, and billing schedules; track revenue flows, prepare KPI reports, and produce summaries for WTCE leadership. *
• Conduct program evaluations, gather employer feedback, and develop recommendations for improvement, new course topics, and partnership expansion. *
• Develop and implement marketing and communication plans to support corporate training outreach, including digital content, email marketing, and promotional materials. *
• Lead adjunct instructor onboarding, ensuring credentialing, orientation, scheduling, and ctcLink class build requirements are met. *
• Resolve training and operational issues with faculty, employer sites, or industry partners; recommend alternative approaches or corrective actions as needed. *
• Provide recommendations for policies, procedures, and program guidelines related to WTCE employer training operations. *
• Participate in relevant committees, advisory groups, and regional workforce collaborations representing WTCE’s contract training interests. *
• Model professional decorum and mutual respect in all personal interactions. *
• Comply with district policies, procedures and directives, state and federal regulations, orders and statutes and collective bargaining agreements. *
• Support and advance Spokane Colleges’ strategic plan, and perform other duties as assigned. *

* Indicates this is an essential duty.

COMPETENCIES

• Manages Complexity
• Decision Quality
• Action Oriented
• Plans & Aligns
• Ensures Accountability
• Drives Results
• Collaborates
• Instills Trust
• Demonstrates Self-Awareness
• Self-Development
• Nimble Learning
• Situational Adaptability

Learn more about our competencies.

MINIMUM QUALIFICATIONS

• Bachelor’s degree OR equivalent combination of education and workforce/industry experience. that demonstrates the candidate meets all competency requirements for this position.
• Experience coordinating employer-based training, contract management, workforce development programs, or business/industry partnerships.
• Proficiency in proposal writing, RFP development, budget tracking, KPI reporting, and program analytics.
• Experience using systems such as WEBS, PeopleSoft/ctcLink, CampusCE, CRM tools, or related business/contract systems.
• Strong verbal, written, and interpersonal communication skills for employer engagement and professional representation.
• Ability to work independently, manage multiple deadlines, and exercise sound judgment in external-facing decisions.

DESIRED QUALIFICATIONS

• Two or more years of demonstrable experience in corporate training, employer relations, business development, or industry partnerships.
• Experience working within Washington’s community and technical college system, workforce development agencies, or economic development organizations.
• Experience with grant-funded workforce programs (e.g., JSP, CTP) and knowledge of contract reporting processes.
• Familiarity with digital marketing, LMS platforms (Canvas), or training coordination tools.

PHYSICAL REQUIREMENTS

• Work is performed in an office environment and employer/industry sites.
• Frequent use of computers, telephones, and digital communication tools.
• Travel to employer locations, training facilities, and regional meetings required.
• Ability to move materials up to 25 lbs. occasionally. Team lifts are encouraged and to be used at the employee’s discretion.

CONDITIONS OF EMPLOYMENT

• 12-month position.
• This position is overtime eligible.
• Requires regional travel and occasional evening/weekend hours depending on training schedules.
• Position may require valid driver’s license and insurance for travel.
• Criminal background check is required.

Person hired must be able to provide acceptable documentation of U.S. Citizenship or lawful authorization to work in the United States. This is an absolute condition of employment. An offer of employment will not carry with it any responsibility or obligation on the part of the district to sponsor an H1-B visa. In addition, the Spokane Colleges maintain a drug-free work environment and prohibits all smoking in the college buildings and state-owned vehicles. Must be able to successfully work in and promote a multicultural work and education environment.  

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. Once an applicant is chosen for a position, they are required to complete and submit a declaration regarding sexual misconduct and investigation per state law.

Benefits Information

This is a contracted, exempt management position. Medical, dental life and long term disability insurance benefits are provided as currently administered under the Public Employees Benefits Board; TIAA retirement plan or WA State Dept. of Retirement Systems Pension Plan. Vacation leave accrues at the rate of 14.67 hours per month (22 days per year) and sick leave accrues at the rate of 8 hours per month, effective upon employment. (For positions that are less than full time, leave accruals will be prorated to the percentage of the position.

Public Employees Benefits Board

Additional benefits information

Required Application Materials

To qualify for consideration, applicants must meet required competencies and submit a complete application packet, which includes the following:

• Cover letter - addressing your qualifications relevant to the responsibilities of this position.
  
• Resume.
  
• References – the names, addresses, and phone numbers of three professional references.
  
• College transcript(s) if applicable - unofficial/copies of transcripts are acceptable; official transcripts are required upon hire.

For questions regarding a job application or the hiring process, or if you require an accommodation during the application or interview process, please contact HR at CCS.Recruiter@ccs.spokane.edu. 

Equal Opportunity Institution

Spokane Colleges provides equal opportunity in education and employment. We comply with applicable federal and state civil rights laws, and prohibit discrimination, harassment, and retaliation in programs, activities, and employment based on race, color, creed, religion, national origin, citizenship or immigration status, age, sex, pregnancy, sexual orientation, gender identity or expression, marital status, genetic information, disability, veteran or military status, service-animal use, or other legally protected status.

To report a concern or ask about Title IX or access, contact Frederick Davis, Chief Human Resource Officer / Title IX Coordinator, at ccs.titleix@ccs.spokane.edu or 509-434-5037.